FREQUENTLY ASKED QUESTIONS
WHAT DOES WORKING WITH YOU LOOK LIKE?
I have an email-only communications policy. See below for the "why."
I use a contract with all clients to ensure we’re on the same page with rates, deadlines, revisions, and policies.
My clients choose the level of involvement they want to have, and I quote rates accordingly. For example, I have clients that provide topics and comprehensive outlines for me to use, and I have others that prefer me to provide topics and then run with them once approved.
Before we get started, you’ll know exactly how much the project will cost. You’ll never have to worry about the rate going up because the work took me longer than expected.
Once I have the topic/outline, I’ll let you know when the article will be ready (typically 7-10 days). Rush jobs (1-2 day turnaround) can be negotiated for a 30% fee.
I’ll send you a draft via a Google doc by the stated deadline, along with the invoice.
You and any other stakeholders have 30 days to review the document and add notes for changes. Email me when you’re ready for me to tackle the revision requests. An updated draft is typically ready within 24 hours. All rates include 2 rounds of revisions to ensure the content is 100% aligned with your expectations.
General info:
I respond to emails within 24 hours on weekdays.
Once you’ve assigned me a project, you don’t need to worry about it anymore. The content will be delivered on time, every time, and after the first project, my clients rarely even need edits.
I offer retainer contracts for clients with recurring content needs (6-month minimum). Retainer clients receive a 10% discount and have first dibs on my availability.
My services are for writing only. I don’t provide images or upload content to a client’s site.
WHY DO YOU DO EMAIL-ONLY COMMUNICATIONS?
I have a health issue that makes phone and video calls difficult, and it interferes with my ability to provide clients exceptional service and content. I’ve had an email-only communications policy for nearly three years, and my clients have always found it easy to work with me and get the results they want.
If email-only doesn’t suit your working style, that’s understandable and totally ok. It just means I’m not the freelance content writer for you.
WHAT TYPE OF CONTENT DO YOU WRITE?
I write blog posts, guides, newsletters, whitepapers, social media posts, and product copy. If there’s something else you need, just let me know.
HOW DO YOU DETERMINE YOUR RATES?
My rates are quoted per project based on complexity and the value it provides your business. A flat rate ensures my clients know exactly how to budget for the project and there are no surprises when the invoice comes.
I don’t have a per-word rate because concise writing is better than fluff. I don’t charge hourly because the longer I work with a client, the better I understand their product and the faster I write. Hourly or per-word rates would mean that I get paid less for better content.
WHAT’S INCLUDED WITH A BLOG POST?
SEO writing that both people and search engines like
Well-researched content with authoritative sources cited as needed
If requested, an email-based interview with a provided SME
2 rounds of revisions